Our Approach to Innovation

Mental health care is evolving — and so are we.
MyCare247 is continuously investing in research and technology that support the NHS’s digital vision and improve everyday care experiences.

Our innovation strategy focuses on three key areas:

  1. Intelligent Screening & Assessment Tools

  2. Digital Patient Engagement & Outcome Tracking

  3. AI-Assisted Clinical Support

1. Intelligent Screening & Assessment Tools

We’re integrating digital platforms that make assessments faster, more reliable, and more accessible.

  • AI-assisted ADHD and ASD screening to identify early signs and prioritise patients efficiently

  • Digital clinical questionnaires (PROMs & PREMs) that track patient progress in real time

  • Remote screening options for rural or mobility-limited patients

Technology allows us to focus more on people — not paperwork.

2. Digital Patient Engagement & Outcome Tracking

We’re building systems that put patients at the centre of their own care.

  • Online care dashboards that help patients and clinicians track progress and outcomes

  • Secure messaging and follow-ups that reduce missed appointments and delays

  • Data-driven insights to continuously refine treatment approaches

Every data point we collect helps improve service quality, patient satisfaction, and long-term recovery.

3. AI-Assisted Clinical Support

Our clinicians are supported by intelligent tools that reduce administrative burden and enhance decision-making.

  • AI transcription and note-taking tools free up time for patient interaction

  • Automated reminders and workflow management increase productivity and reliability

  • Predictive analytics help identify early signs of relapse or treatment resistance

Wearables & Connected Health (Future Vision)

In the near future, we plan to integrate optional wearable data — such as sleep, heart rate, and activity metrics — into patient care plans.
This will allow for data-driven treatment decisions and more accurate monitoring of symptoms and recovery patterns.

Commitment to Safety & Privacy

Every piece of technology we use meets strict data protection and clinical safety standards.
We comply with:

  • UK GDPR (2018)

  • NHS Digital Standards

  • CQC, NICE, and ICO Guidelines

Patient data is always encrypted, anonymised where appropriate, and never used for non-clinical purposes.

Why Innovation Matters

  • Faster, more accurate assessments

  • Better communication and engagement

  • Improved clinical outcomes through data insight

  • Reduced waiting times and administrative load

  • Continuous improvement through feedback loops

Innovation isn’t just what we do — it’s how we care.